Frequently Asked Questions

How can I download the app?

You can download the app through from google play store for android devices and from app store for iPhone devices.

How much does it cost to make calls to Yemen?

Please go to plans to check our calling rates plands and plans, you can view them on Hayya mobile app or on Hayya website.

How to set up an account?

Its an easy process, just follow the steps after downloading the app, select your country and country code, enter your phone number and enter the verification code you receive via SMS .

How much does it cost to send an SMS message?

Please go to plans to check out SMS rates, you can view rates on Hayya app or on Hayya website.

I have created an account but didn’t received any verification code?

Make sure you have entered your phone number correctly and try again. If the problem still exist please call our customer support.

What features are available on Hayya ?

Many features are available on hayya app like free video and audio calling, messaging, SMS texting, audio, video and documents sharing, end to end encryption and many more.

Do people receiving my calls in Yemen need an internet?

No need for internet connection to receive your calls, you can reach everyone with landline or mobile and even without need for internet connection.

Can I access contact from Hayya ?

Yes, you can access all your contact stored on you phone.

Can I send and receive SMS messages on the app?

Yes, you can, Hayya provide texting SMS, its one of our features we provide to you with a rate, see rate for sending SMS messages.

Is my messages and calls are safe?

Yes, your calls and messages are end to end encrypted.

Can I send and receive free calls from the app?

Yes, you can send and receive free voice and video calls, app to app free calls, video calls, messages are provided for free.

How can I buy for Hayya plands and get a credit?

You can do that through online via VISA credit card.

Can I make calls to countries other than Yemen?

Yes, you can make calls using app to app video and calling features,

How can I know how about my credit or cost of my calls?

You can do that through visiting plans on the app.